About us

About us

When you have a hot water emergency, we respond quickly to make sure your needs are met.

We provide

Commercial Water Heating Equipment and Services

We provide custom rental and service plans for water-related commercial equipment – water heaters, boilers, water softeners & more – throughout the entire states of WI and IN, and portions of the surrounding Upper Midwest.

We specialize in helping businesses where a lack of hot water has a critical impact on their operations. And we’re available for service 24/7 because that’s when our customers need us.

When equipment fails we minimize downtime by sending trained service techs with parts on-hand to get water heating equipment running as quickly as possible – all for a manageable monthly payment that’s easy to budget and tax deductible.

Todd Dziwulski, MBA

President & CEO

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    Todd Dziwulski, MBA

    TODD DZIWULSKI / PRESIDENT & CEO

    Meet Our Team


    The friendly faces of our Reliable team are ready to help you.

    When you have a hot water emergency, we respond quickly to make sure your needs are met.

    Bonnie Carollo, CPA

    Operations Manager/Controller

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      Bonnie Carollo, CPA
      Dawn Kemple

      Marketing Director

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        Dawn Kemple
        Tara Cole

        Customer Relations Coordinator

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          Tara Cole
          Perry Lemon

          Sales Representative

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            Perry Lemon
            Alyssa Einert

            Operations Support

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              Alyssa Einert
              Carlette McBride

              Operations Support

                Carlette McBride
                Grace Holder

                Accounting Support

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                  Grace Holder
                  Chad Spurrier

                  Sales Representative

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                    Chad Spurrier

                    Company History

                    Our company has deep roots dating back 50 years to its founding in 1966 as a unit of the Wisconsin Gas Company. The unit was founded to promote the use of gas appliances in Wisconsin and in 2002 was spun out to a group of investors as Wisconsin Leasing LLC. As an independent company with a focus on keeping the customer in hot water, we changed our name in 2005 to reflect our mission, Reliable Water Services LLC (“RWS”).

                    In May 2009, Reliable Water Services acquired the assets of a similar business in Indianapolis and extended our service area to the entire state of Indiana.

                    We serve a large client base, many of whom protect multiple pieces of equipment. Our customers span a broad variety of applications including apartment buildings, restaurants, salons, hotels, breweries, health clubs, healthcare and assisted living communities, food manufacturing facilities and schools.