The Boiler Room Blog

Advice on commercial water heater selection, maintenance and safety issues for businesses that rely on a steady supply of hot water.

housekeeping tips

Housekeeping: Overlooked Tasks When Cleaning Guest Rooms

Your housekeeping staff works hard to ensure the best experience for your guests.

Humans are a messy species. Your housekeeping staff likely has some fascinating anecdotes about the strange things left behind by guests at your hotel. They should have a checklist of all the common things they need to do after a guest checks out, like change the bedding and towels. But there are a lot of other small things that should be considered while your staff is in the room. These small tasks can add up to big savings by keeping guests happy and avoiding the hassle of switching rooms or offering refunds should the guest find something amiss.

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hotel restaurants

The Importance of In-House Restaurants To Hotel Profits

Take the time to go beyond customer expectations. Hotels CAN offer much more than great room service.

On the list of reasons to stay at your hotel, your restaurant is likely ranked pretty low. But it doesn’t have to be that way. Hotels are expected to have restaurants even if most guests think they only need them for breakfast and room service.  The rooms division of a hotel will always be the leader in profitability but other revenue streams can make the difference between scraping by and looking to expand. Taking the time to make your hotel’s restaurant stand out can mean not only keeping more guest dollars in house, but representing your local community.

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hotel competition

Prepare for Competition: How to Survive When New Hotels Come to Town

We have a few tips for how established hotels can stay ahead of new hotel competition.

There will always be new competition for your clientele. Whether your hotel exists in a tourist town, near an airport or other public transportation, or in a drive-through city that resides along the route of a popular road trip, your hotel can’t rest on its laurels for long. Newcomers always challenge decade-long-standing hotels—all thanks to novelty. Hotels with a few years under their belts can do a few things to push back against new hotel competition and fight to stay on top of the market.

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hotel safety issues

How Hotel Operators Can Prevent Pool Injuries

Regardless of intent, proper pool safety is a must for hotel operators.

The pool is one of the biggest attractions that lures guests to a hotel. A pool might be part of your fitness area, allowing travelers to keep up with their workouts, or it might be a family space, allowing parents and kids a place to splash away, even if rainy days change vacation agendas. Regardless of intent, proper pool safety is a must for hotel operators—not just to protect your establishment from bad experiences and bad reviews, but also to protect you from liability issues. Taking steps to ensure safe pool operation ahead of time frees up resources for serving guests and ensuring their experiences are the kind they’d like to repeat.

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hotel housekeeping costs

How to Reduce Housekeeping and Laundry Expenses

Cutting costs should never mean cutting quality, especially when it comes to housekeeping.

Smart companies seek ways to cut costs across the board. Keeping an eye on overhead is rarely a bad idea. Plenty of costs can sneak up on hotel owners. Food costs, energy costs and staff costs squeeze profit margins daily, even if your hotel runs in tourist seasons. Many hotels big and small are looking into green initiatives to save money and increase guest awareness. Another option is doing the math on housekeeping and laundry expenses. An hour or two with a spreadsheet and a search engine can help owners figure out how to get the most for their money.

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eco-friendly hotel

How To Attract Guests To Your Hotel
with Eco-Friendly Practices

Green practices in hotels are on the rise and your business can benefit from joining the ranks.  Going green can mean a lot of big changes or a few small ones — but even a little goes a long way. Understanding how to attract guests to your hotel isn’t always easy, but we recommend trying these eco-friendly practices to help set you apart from the competition and appeal to the growing number of sustainability savvy travelers.

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how to reduce energy costs

How to Reduce Energy Costs at Your Hotel

The biggest costs might be the most obvious, but the low-cost solutions you can implement might be easy to do.

Many hotel guests look forward a long, hot shower after a day’s activity. They’ll let the steam go for a while and take an extra-long time under the water. It’s relaxing for the guest but it can be frustrating for the owner that’s paying for all that hot water going down the drain. Energy costs are the largest expenditure for hotels next to staff costs. They are also more manageable for those owners that want to know how to reduce energy costs and are willing to implement solutions dedicated to saving a little money.

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hotel preventative maintenance

Make Your Hotel Property More Profitable With Preventative Maintenance

Is doing a little work now worth not having to call in expensive experts during an emergency? In the long term, yes.

Benjamin Franklin famously said “A stitch in time saves nine.” The saying is about taking steps now to prevent problems in the future. More often than not, big issues start as little ones, so taking time to resolve little issues before they become big ones can save time, effort and, most importantly to your hotel property: money. The stich in this case is called preventative maintenance. The nine refers to the other stitches you’ll have to make by skipping preventative maintenance.

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