The Boiler Room Blog

Advice on commercial water heater selection, maintenance and safety issues for businesses that rely on a steady supply of hot water.

Quirky Hotels: What Hotel-Owners Can Learn from These Unique Spots

Trends in the hospitality industry continue to shift toward the eclectic as guests seek out new travel experiences.

With so many different lodging options available, customers are drawn to quirky hotels more than ever. Seeking a novel experience when booking a place for their extravagant vacation, relaxed staycation, or last-minute outing, the unique (and fun-to-share on social media) is appealing. From sustainable B&Bs to retro-themed lodges and underwater accommodations, quirky hotels create extraordinary memories to last a lifetime. Hoteliers everywhere can learn a great deal from these charming places to stay. Take wanderlust to the next level for your guests by learning more about every interesting aspect of these quirky hotels beating the competition.

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Airbnb vs. Hotel: Why Quality Hotels Continue to Outshine the Competition

The Airbnb vs. hotel debate is often a difficult choice for vacationers. Hotel owners should focus on these four areas to keep customers coming back.

Airbnb vs. hotel? It’s a hot topic among travelers and continues to change the approach of the hospitality industry. Airbnb allows hosts to rent out properties and rooms to guests. While this is an appealing option for some, it’s not without drawbacks. Hotels offer greater reliability, benefits, and amenities that vacation rentals simply can’t match. So, if you want to beat the Airbnb competition, here’s what you need to know to keep your vacancies low.

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Ever wonder if the hotel safety and security measures taken at your establishment are enough? Here are 5 effective ways to keep both your guests and your employees safe.

Hotel Safety and Security: 5 Ways to Keep Guests Protected

Protect your guests and your business from trouble by establishing strong hotel safety and security procedures.

When guests book with you, they’re expecting a high level of hotel safety and security. After all, patrons are entrusting you with the well-being of themselves and their loved ones, in addition to the protection of their belongings. Precautions like extra secure room keys and peephole covers are the minimum when it comes to security but it’s the hotels who go above and beyond that really stand out. Guests sleep easy knowing hotel safety and security is a top priority for you and your staff. Keep your guests free from harm and satisfied with their experience with these safety tips.

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Looking to attract more last minute travelers to your hotel? Here are the qualities guests seek when they’re booking a last minute vacation!

3 Qualities Guests Seek When Booking a Last Minute Vacation

When visitors embark on a last minute vacation, they choose the hotels that are prepared to handle their spur-of-the-moment needs.

Last minute vacationers are often slightly more spontaneous and slightly less prepared than the average traveler. They turn to hotel staff and management to assist them with the logistics of their stay. With an average of 4.8 million people staying in hotel rooms across the United States every night, finding space and time to assist visitors with extra needs may seem daunting but it doesn’t need to be! An efficient hotel will meet all the needs of any visitor, whether their stay is planned, or sudden. Knowing how to handle last minute vacation bookings, will keep your vacancies low.

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3 Effective Ways to Gain Return Customers at Your Hotel

Running a successful hotel is reliant on building meaningful relationships with satisfied guests, who then become return customers.

Happy guests become return customers at your hotel. Repeat business means guaranteed income and less money spent on attracting new guests. The National Law Review found it costs 5 times more to gain a new customer than it does to keep your current clientele happy and content. Hotel owners know return customers are good for your bank account and for building your establishment’s positive reputation.

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Looking for energy saving solutions for your hotel? Every hotel owner should try these simple ideas that are good for the environment and your bottom line.

Energy Saving Solutions Every Hotel Owner Should Try

The idea of implementing energy saving solutions at your hotel sounds great in theory; but in practice, it can raise concerns.

Guest experience is important and not every visitor wants to feel like they’re “roughing it.” We all know running a hotel is expensive and as an owner, you’re looking for ways to save. Cutting corners to implement energy saving solutions at your hotel can negatively impact guests’ experience and result in less-satisfied customers. It’s important to find a balance. Here’s how to adopt energy saving solutions without sacrificing your guests’ comfort.

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How to Run a Family-Friendly Hotel (and Why You Should)

Family-friendly hotels are a growing trend in the hospitality industry.

Implementing special activities and perks specifically for kids and families is a great way to attract more people and expand your customer base. Providing kid-friendly travel amenities doesn’t mean completely reinventing your establishment as a daycare center. The most popular family hotels offer benefits for all ages including adults, teenagers, and young children. Incorporating specialized pricing options, discounts and conveniences for a variety of guests are some simple ways to begin transforming your establishment into a family-friendly hotel. Here are 5 of the most suitable ways to increase the child-friendliness of your hotel, that ALL your guests will appreciate.

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Vintage letters spelling out "hotel" in a hotel lobby.

8 Hotel Room Amenities to WOW Your Guests

As every hotel owner knows, the hospitality industry is very competitive.

Hotels must stay up to date on the popular trends and hotel amenities to keep vacancies down. Offering extra room amenities doesn’t mean you need to invest in every trend or latest invention. Oftentimes, popular room amenities start with simple necessities like an excellent variety of toiletries or quality towels, bedding and pillows. Make sure you’re providing all the basic luxuries before expanding your hotel room services. Here are 8 popular amenities to entice your guests and keep them satisfied.

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Hotels are an integral part of travel, so make sure your hotel keeps an eye on these top hotel trends to attract guests.

10 Top Hotel Trends to Attract More Guests

Wondering about the latest top hotel trends?

The hospitality industry is changing and with alternative options like Airbnb becoming the norm, hoteliers may worry about relevance. Rest assured, many travelers still enjoy staying in hotels for the privacy, amenities, and experience. Here’s what you need to know about attracting guests and filling your rooms.

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hotel safety issues

How Hotel Operators Can Prevent Pool Injuries

Regardless of intent, proper pool safety is a must for hotel operators.

The pool is one of the biggest attractions that lures guests to a hotel. A pool might be part of your fitness area, allowing travelers to keep up with their workouts, or it might be a family space, allowing parents and kids a place to splash away, even if rainy days change vacation agendas. Regardless of intent, proper pool safety is a must for hotel operators—not just to protect your establishment from bad experiences and bad reviews, but also to protect you from liability issues. Taking steps to ensure safe pool operation ahead of time frees up resources for serving guests and ensuring their experiences are the kind they’d like to repeat.

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