Conflict is unavoidable. If you run a business, you know that conflict is something that happens daily, but it’s not always a bad thing. Conflicts arise in daily operations, but ultimately it’s how employees chose to handle those situations that determine if the conflicts are productive or harmful. Handling conflict situations is a skill that many can learn, and should be taught in a professional setting. What are some key points to effectively handing conflicts? First, make sure that both parties involved are willing to openly communicate about the issues. Is the issue a simple problem that can be easily solved, or is the issue something bigger and more complicated? Is there someone that can step in as a mediator and remain neutral on the issue? These are just some of the questions you can ask to begin resolving conflicts that arise on a daily basis. However, one important thing to note about conflict is that it should not happen all the time. If there are constant conflicts popping up, there is a much bigger issue that needs to be addressed before all the little conflicts can cease. Conflict is unavoidable, but there are productive ways to handle conflicts, so be patient and work it out!