Does your restaurant have an online ordering system? If not, now might be the perfect time to add this feature to your restaurant’s website! Why? Well, the idea is simple. More and more customers simply don’t have time to sit down and enjoy a meal at a restaurant anymore. Some people just prefer to stay home and order in. And while restaurants still do great dine-in business, adding an online ordering service to your restaurant has the potential to increase revenue, add business, and extend your restaurant’s customer reach.
There are many benefits to adding an online ordering system to your restaurant. First, having an online menu allows customers to look ahead at their options before coming to eat. Curbside pick-up or ordering to-go is also a popular option for restaurants. It’s easier and more convenient for customers, and allows more people to order from your restaurant. Before you implement an online system, there are a few things you should do: Make sure you have enough staff to meet demand, especially during busy times like nights and weekends. Kitchen staff especially should be given the resources and help they need to meet demand. Make sure your online system is comprehensive and easy-to-use. Also have contact information and a staff member available to answer any questions or concerns. Lastly, make sure you have an effective pick-up system set up. Parking spaces and added staff to run orders out are important. If your restaurant decides to implement an online ordering system, you can increase profits and add business to your restaurant when it’s done right.