Need great housekeeping tips for your hotel business? These small and simple ideas can create a big boost in your customer service and housekeeping level – improving the quality of service and overall customer satisfaction!! Use these tips to make sure your staff does the best job possible to ensure happy guests, always.
Remember, housekeeping staff should always check the not-so-obvious places when they clean a room. Under the bed, in the closet, in all the drawers, behind the toilet and around the couch are all prime places for trash to be hiding. You don’t want guests to show up for a reservation and find someone else’s garbage so make sure your staff finds it first!
Double check all small appliances to be sure they are working correctly, and double check that alarms are turned off! You don’t want a faulty coffee maker or surprise 4 am alarm clock to make your guests angry. Double checking lightbulbs is never a bad idea either.
If you’re rooms come with a kitchenette, please make sure housekeeping staff spends time making sure this area is spic and span. And, remember to always restock your consumables like coffee packets, toilet paper and take out menus. Use these housekeeping tips to increase your hotels favorability rating and increase your bottom line!