Resolving conflict is never easy, but a good landlord or property manager must stay on top of tenant disputes and get involved early, whether residential neighbors or business tenants, to prevent small arguments from becoming major problems.
This brings us to the important concept of conflict resolution. Some ideas for resolving your tenants disputes include getting to the bottom of the problem, hearing everyone’s side, acting as a mediator and putting a plan in place that works for everyone. And as the landlord it’s your responsibility to make sure the action plan is actually put into action and not simply talked about. In the worst cases, a professional mediator may need to be contacted for help.
Although no one enjoys being in the middle of a dispute, it’s generally easier to resolve a problem early on before people have a chance to get really angry, or say and do things they may come to regret.