Customer satisfaction is crucial. Here are 5 ways to keep your customers satisfied with their dining experience.
Providing patrons with a stellar dining experience is what truly sets great restaurants apart. In the competitive food and hospitality industry, any opportunity to offer a distinctive and memorable meal will help you stand out and succeed. From fine dining to themed restaurants with a special niche, it’s ultimately the customer’s experience and satisfaction that matter most.
Lakefront Brewery is a thriving and beloved brewery and restaurant at the heart of Milwaukee’s riverfront.
Founded in 1987 by two brothers, Russ and Jim Klisch, this iconic beer establishment has been providing the Milwaukee community with good beer, good food, and even better memories for over 30 years. Interestingly, their ever-popular restaurant, located in the brewery’s beer hall, wasn’t always part of the plan.
We sat down with Russ Klisch, president and co-founder of Lakefront Brewery, and Mike Walker, Lakefront Brewery Front of House Manager to learn more about what it’s like to run a brewery restaurant business, how to create great brews, and the details of Lakefront Brewery’s journey to becoming a treasured Milwaukee staple.
The growing demand for clean eating restaurants in America continues to increase each year.
Customers are seeking out the best whole foods, healthy eats, and organic ingredients. Many people appreciate the mindful approach to food that clean eating restaurants promote. More than ever, customers pay attention to the types of food they’re consuming. This shift in the standard American diet means restaurants must adapt to please a more health-conscious population.
The farm to table trend is rapidly growing in popularity throughout the food service industry.
Restaurants who serve meals using local ingredients attract more customers and cut food costs. As the needs and wants of patrons change, restaurants must adapt and grow. Customers have an appetite for local flavor and want to connect with their food. The farm to fork movement was born from the idea that local is best. The movement benefits entire communities, bringing together local farms and restaurants to forge meaningful relationships. Not only does this mean your farm to table restaurant will be serving only the cleanest and healthiest foods, but your customers will be happy and satisfied.
The number of food trucks is on the rise and that’s a good sign for the restaurant industry as a whole.
The popularity of food trucks is soaring and shows no signs of slowing down. Budding chefs and restaurateurs once saw food trucks as a novel way to enter into the culinary industry without a brick and mortar investment. Now, even established eateries are embracing food trucks for a variety of reasons. Before you starting truck shopping or coming up with punny names for your menu, consider the benefits and the challenges of operating a food truck connected to your restaurant. Here’s what every restaurateur needs to know about the trend.
Every restaurant owner knows keeping costs down is the biggest key to turning a profit.
In the restaurant industry, margins are tight. You need to know how to get the best prices with vendors so you stay in the black. Whether you’re running your first restaurant or your sixth, knowing how to get the best prices with vendors, negotiate, and keep costs down is a vital skill. Restaurants are tight ships and there’s not much wiggle room to spare. If you can save money, you’ll please your customers with competitive prices and attract top talent for your staff with fair pay. Here are five ways to save on restaurant costs and keep your business afloat.
Everyone loves outdoor dining in the summer, but outdoor dining can boost your traffic all year long.
Eating outdoors (aka “dining al fresco”) is one of the simple pleasures of the restaurant patron experience. Food tastes better and drinks go down easier in the fresh air. For restaurant owners in the Midwest facing winter weather, it’s tough to weigh the cost-to-benefit ratio of setting up a space for a few months out of the year. Yet, with some smart strategies, it’s possible to create a comfortable patio, diners will enjoy with or without cooperation from Mother Nature.
Congratulations on your successful restaurant launch! Now, how do you build on your reputation?
All your blood, sweat, toil and tears finally paid off. Not only did you open your restaurant successfully, but you’re ready to keep going—building on your triumph. A restaurant launch is an amazing accomplishment few people ever get to experience. Congratulations! Hidden inside most achievements are the first steps to the next challenge. How do you keep the ball rolling forward once the novelty wears off? Managing a restaurant requires a different mentality and skillset than starting a business. Here are a few tips to keep in mind…
Today’s customer wants a fast, convenient way to order food to-go.
Restaurant owners don’t need to be IT experts to implement an online ordering system. (You’ve got enough on your plate!) But you’ll need software that works and a plan to keep up with increased demand. Here’s the scoop…
Do you know which components of your restaurant kitchen’s hot water infrastructure are regulated under the FDA’s Food Code?
The Food Code sets the guidelines for each individual state’s food codes, and specifies restaurant hot water requirements for warewashers and sinks. Understand these critical components of food sanitation and make sure your water heater is meeting hot water requirements. Hot water plays an important role in keeping your doors open to the public, so let’s make sure you are up to code!
Water Heater Down? Get 24/7 Service 1-800-356-1444
We can respond to your service needs 24 hours a day, 7 days a week. A simple call to 1-800-356-1444 shifts the responsibility of finding a plumber, sourcing equipment and parts, and arranging delivery.
When your water heater goes down, we’ll take care of your emergency, so you can take care of your business.