5 Vital Hotel Housekeeping Duties to Keep Guests Happy

Humans are messy and humans are forgetful. When people are traveling, they may not constantly be aware of their environments. These busy schedules make leaving behind clothes, bags, and other important items in closets a big possibility. Checking the closet allows housekeeping to help out guest services. If a guest has realized they lost or forgot an item, the service desk of their hotel will be the first call they make. Closets, as well as drawers and cabinets can also be likely hiding places for garbage – like dry cleaning bags or even pizza boxes – that didn’t quite make it to the proper receptacle. Trash is usually out of sight, out of mind, so make sure your staff knows to check all drawers and cabinets when cleaning the room.
Another area that amasses a collection of trash are the spaces in and around the sofa and other seating. Wrappers, pocket change and other small bits naturally fall out of pockets or are brushed away while your guest is busy entertaining. Housekeeping staff should not only inspect seat cushions for stains, tears, and other damage that needs to be repaired, but should also check under cushions for spots that need to be cleaned or vacuumed. These inspections should be done by removing the cushions for your staff’s safety. Reaching into spaces blind could cause injury from broken glass or used medical syringes.
Airbnb vs. Hotel: Why Quality Hotels Continue to Outshine the Competition

There are some strong lessons hotel owners can learn from Airbnb, including learning how to play up your strengths. The Airbnb vs. hotel debate rages between peer-to-peer renters and franchise lodgings. Where to stay is often a difficult choice for vacationers, influencing how the hospitality industry competes for their attention. The Airbnb vs. hotel conversation […]
Gluten-Free Beer: The Benefits of Keeping Gluten Out of Your Brew

Gluten free beer does exist. A rise in gluten-related disorders means more people are susceptible to damaging symptoms when consuming foods with gluten. Gluten is commonly found in common cereal grains, such as wheat and barley. Advances in brewing and ingredients have allowed brewmasters to serve this audience by offering new beers with the same tastes but without the awful side effects.
The Paleo Diet, as it’s popularly known, is a diet focused on eating only foods available to our earliest ancestors. Allowed foods include meats, nuts and berries, while this diet excludes foods requiring processing to create, including dairy and grains. Paleo followers believe modern processed foods have outpaced the human body’s ability to adapt and thus, have led to the rise in diseases such as obesity and heart disease. Gluten-free beers may have only been around for a few years, but they can still appeal to customers on this diet.
Behind the Bar: The Benefits of Wine On Tap

A bar should be an inviting place where people want to spend their time. However, there are a lot of things restaurant and bar owners can do: offer Wi-Fi, add flat screen TV’s mounted on the walls, or even upgrade to tablets for ordering. But with all these upgrades for your patrons and their ever-increasing portable technology, why not try doing something that most of your competition isn’t doing? It’s exactly the sort of thing that will get people talking and bring in more business.
There’s a way to modernize your bar and make it business friendly, you can have wine on tap. What is wine on tap? Well, read on to find out.
How to Promote Work Life Balance in the Restaurant Industry

Running a restaurant is tough, and burnout among staff is common. Restaurant jobs aren’t for the faint of heart. Kitchens bring on the heat and pressure and not only for the food. Staff burnout and mental health issues are rampant in the hospitality world. Restaurant owners and managers must form a tight bond with their […]
How to Run a Successful Restaurant

Welcome to the restaurant business. All that blood, tears, toil and sweat finally paid off. Not only did you open your restaurant, you’ve also kept happy customers coming in the door, day after day. It’s an amazing accomplishment few people ever get to experience.
Hidden inside most goals are the first steps to the next challenge. To keep your restaurant running successfully you’re going to need a new set of skills. Most customers are more forgiving on opening night. You may have your plans mapped out and your staff drilled on the menu, but mistakes happen and routines have yet to be established.
Holistic Senior Care: Total Health & Wellness for Seniors

You’re already running a healthcare center staffed with medical professionals. Why not explore a more holistic approach to elderly care? Your caregivers and team members assist residents above and beyond the call of duty. So, how can you take the next step in healthcare excellence? To attract more residents, consider incorporating holistic health activities and […]
Energy Saving Solutions Every Hotel Owner Should Try

The idea of implementing energy-saving solutions at your hotel sounds great in theory; but in practice, it can raise concerns. Guest experience is important and not every visitor wants to feel like they’re “roughing it.” We all know running a hotel is expensive and as an owner, you’re looking for ways to save. Cutting corners […]
9 Fun Brewery Events to Promote Your Brewery and Bring in Customers

Running a brewery is no small job! Not only do you need to create delicious brews, but you need to attract plenty of customers to keep your business afloat. By hosting brewery events, like beer tastings, special events, and getting involved in your local community, you can promote your business and keep your brewery packed […]
5 Ways to Create a Positive Dining Experience for Your Customers

Customer satisfaction is crucial. Here are 5 ways to keep your customers satisfied with their restaurant dining experience. Providing patrons with an amazing dining experience truly sets great restaurants apart. In the competitive food and hospitality industry, any opportunity to offer a distinctive and memorable meal will help you stand out and succeed. From fine […]