Commercial Boiler Heating Systems 101: The Basics

When people think of boilers, they often envision coal-filled rooms from the Industrial Revolution. However, the fact remains that boiler heating systems are still in use, even in this modern world. 

Commercial boiler heating systems come in a huge variety of sizes and designs. Generally speaking, they are sealed combustion chamber systems that use heat from a fuel source to produce steam or hot water for domestic hot water uses (such as drinking, bathing, laundry, food preparation, etc.), space heating, or, in rare cases, generating electricity. In this guide, we’ll break down exactly what you need to know about boilers and how they might be the perfect solution for you and your business!

A variety of boiler product pictures against a white background show how many options are available for boiler heating systems.

How Do Boilers Work?

A commercial boiler operates by burning various fuels, like natural gas (the most common), propane, oil, coal, or other types, depending on the type of boiler. Electric boilers also exist, but they are much more expensive to run than gas units. The heat energy is transferred via a heat exchanger, burner, or coil and used to heat water or other fluids sealed within the boiler’s pipes and compartments. The resulting steam or hot water heats the pipes or radiators, which act as a heat source or power source for your building or equipment. 

Seems simple, right? But trust us, there’s more to boilers than just being the ultimate water heaters!

Boiler Heating System Components

The way a boiler heating system works can depend on the type and model of the boiler, and the exact components may vary. To simplify the discussion, we’ll focus on the most common type of boiler: the water-tube boiler. 

  • Heat Exchanger: These systems operate via, you guessed it, heat exchange. Water-tube and fire-tube are both heat exchange systems. With water-tube boilers, a closed system containing water-filled metal pipes (think old-fashioned radiators) is heated as the water passes through them. (In contrast, with fire-tube boilers, exhaust gases pass through the tubes.) 
  • Burner: This refers to the boiler’s water heater. It produces the flame that heats the water in the boiler.
  • Steam Drum: Located above the top of the water tubes, the steam drum stores steam created from the heat and separates it from water.
  • Water Drum: The water drum, aka the mud drum, located at the bottom of the boiler, collects sediments from the water tubes, which are then removed to ensure the boiler’s efficiency. Removing this sediment is referred to as the “blow down” process. In older models, this process would have to be done manually and nearly daily, but luckily technology has improved and now most boiler models are equipped with automatic blow-down functions.
  • Downcomers and Risers: Downcomers are pipes that allow water to flow down from the steam drum to the mud drum or water drum. Risers are the pipes through which the water flows upwards due to the density difference between the hot and cold water.
  • Superheater: This component utilizes residual heat to increase the steam’s temperature, resulting in superheated steam and enhancing the boiler’s heating efficiency.
  • Economizer: The economizer utilizes the waste heat from flue gases to preheat the feedwater before it enters the boiler, thereby conserving energy.
  • Air Preheater: As its name implies, the preheater uses the heat from the flue gases to heat the air used for fuel combustion.
  • Evaporator: This is the part of the boiler where the feed water is converted into steam through heat transfer from the tubes.
  • Feed Pump: This pumps the water into the boiler for conversion into steam.
  • Pressure Relief Valve: A safety mechanism designed to prevent accidents and damage, this valve expels excess pressure when the system registers dangerously high pressure levels. 
  • System Controls and Gauges: These include pressure gauges, water level controls, and temperature controls to monitor and control various aspects of boiler operation.
Steamy hot water pours from a faucet into a spa-like bathtub with a large mirror on its left side. Commercial boiler heating systems can keep your customers satisfied.

Different Types of Boiler Heating Systems

Most modern boilers are water-tube, fire-tube, high-efficiency condensing, or a combination of these types.

Water-Tube Boilers

A water-tube boiler propagates fire-heated water through tubes surrounded by hot gas, which turns the water into steam. This design has several advantages, including handling higher pressures, quick response to load changes, and a high steam generation rate.

Fire-Tube Boiler

A fire-tube boiler also produces steam for power, but it works the opposite way to a water-tube boiler. Instead of running water through tubes heated by external gases, a fire-tube boiler runs heated gas pipes through a water tank to create steam. 

Fire-tube boilers have a limit on the pressure they can handle, and they are also less efficient than water-tube boilers for large-capacity or high-pressure applications.

High-Efficiency Condensing Boiler

A high-efficiency condensing boiler is designed to use the latent heat of water vapor (which is usually wasted in traditional boilers) in the combustion process to improve boiler efficiency.

In a condensing boiler, the heat exchanger has two phases. Like a traditional boiler, the primary phase heats the water to a specific temperature. But it’s the second phase that makes a condensing boiler distinctive: this is where the hot exhaust gases are condensed into water vapor.

As the gas cools, it releases latent heat, which preheats the cold water entering the boiler. This process allows the boiler to extract more heat from less fuel, conserving energy and saving you money on fuel costs.

High-efficiency condensing boilers can achieve an efficacy of over 90%, compared to a 70%-80% efficiency rating for non-condensing boilers. These boilers are also more environmentally friendly, as they reduce the amount of fuel needed and thus the amount of harmful gases released into the atmosphere.

Combination Boiler

A combination boiler heating system, often referred to as a combi boiler, combines space heating and domestic hot water into a single compact unit. However, the combi boiler can only do one of these functions at a time. For example, if the combi boiler is providing radiant heat, and someone turns on the hot water in the bathroom, the combination boiler will stop space heating to provide the new hot water needed.

Combi boilers might not be the best choice for buildings with multiple bathrooms or low water pressure. In these cases, having a hot water cylinder or system with a storage tank can ensure that multiple taps can dispense hot water simultaneously.

The right-side features clean dishes emerging from a restaurant's industrial kitchen dishwasher. At the same time, a blurry employee in the back washes dishes in a sink using a commercial boiler heating system to meet sanitation requirements.

Which Boiler Heating System to Use? 

Boilers are primarily used to provide radiant heat in commercial buildings, although they can also be used to heat water. Conventional, hydronic heating boiler systems are used the most in larger properties with high demand. With advancements in technology, high-efficiency condensing boilers are quickly becoming the most ideal choice, and there’s an abundance of models available for both space heating and water heating uses.

Boiler vs. Water Heater

While boilers and water heaters seem to do essentially the same thing, they are used in very different ways. Water heaters are designed to produce and store hot water in a storage tank for domestic and commercial uses, including laundry, food prep, washing dishes, and bathing

Boiler heating systems can also produce domestic hot water, but they cannot store it for later use. The boiler’s heated water or steam is used as it is made. Additionally, a boiler can only be used for one function. For example, a boiler may heat a pool, but you will need an additional boiler if you also need radiant heat.

Want to Keep Your Boiler in Good Shape?

The average lifespan of system boilers is 15 to 20 years. Even with regular maintenance, replacing older systems with newer options is a good idea to increase efficiency and save on energy costs. Places that have long, cold winter months or cooler climates may want to consider upgrading. 

Always remember that boilers are high-pressure systems that contain extremely hot water and steam! If anything were to malfunction in your system, you could be at risk of burns, injury, or property damage. So, just as you should always call a trained technician to handle your water heater problems, you should only entrust your boiler repair to professionals.

The components of a boiler system seem relatively simple to understand, but many critical pieces must be in working order for the boiler to run smoothly and safely. It’s easy for an untrained eye to overlook something significant, which can lead to more issues down the road. Always use a professional to perform maintenance on your boiler and water heating equipment.

It’s essential to understand the basics of boilers and water heaters to make an informed choice. Don’t know where to start? Contact our trained professionals at Reliable Water Services (800-356-1444) for expert recommendations tailored to your business needs. We’re happy to help you select the ideal water heating system for your commercial application.

Smart Rental Plans

Reliable Water Services provides affordable rental & service options on a variety of commercial equipment – water heaters, boilers, water softeners & more – throughout Wisconsin, Indiana & surrounding portions of the Upper Midwest. As a B2B company, our specialty is helping businesses where no hot water is not an option – and we’re available for service 24/7 because that’s when our customers need us.

Equipment

No upfront equipment costs – it’s all part of the package!

Installation

Our plumber or yours? Either way, the installation cost is covered!

Service Calls

Call 1-800-356-1444 for emergency water heater service, day or night.

Replacements

Whenever your water heater fails, we replace it—fast.

Learn More

See all plans and services, or get a free quote.

Notes from the Boiler Room

Breweries & Craft Brewing, Water Softeners

Why Water Softeners for Breweries Make the Perfect Pint

We think of beer as a combination of malt and hops, brewed together to create a delicious beverage. But above all, beer is mostly water (about 90-95% water to be exact). This means that the quality, mineral content, and consistency… Read More >

Restaurants

Why Commercial Kitchen Equipment Maintenance Matters

As a restaurant owner, you likely already know that commercial kitchen equipment maintenance is the best way to avoid costly surprises. Maintenance doesn’t just mean cleaning, although that’s part of it. It also means looking and listening to your equipment… Read More >

Energy Savings & Money Savings, Food & Beverage Manufacturing

Energy-Efficient Solutions for Food Manufacturers

Food manufacturers that monitor and reduce energy usage aren’t just saving money; they’re strategically competitive, focused on environmental sustainability, and remain compliant with various regulations. As energy costs rise and more consumers are concerned about the environment, energy efficiency isn’t… Read More >

Water Heater Damage, Water Softeners

The Many Benefits of a Water Softener System for Your Business

Usually water piped into our homes and businesses, either form a well or from a treatment facility It’s safe to assume that the water piped into our homes and businesses, either from a well or a treatment facility contains natural… Read More >
Restaurants

What To Do If Your Restaurant Water Heater Fails During Service

If a commercial water heater fails in the middle of a shift, it’s not just an “inconvenience”—it can be a full-blown crisis. Restaurants require hot water for all operations, from food preparation to dishwashing to employee hygiene. It doesn’t matter… Read More >

Hotels & Hospitality

Avoid Heartbreak Hotels: Why Guests Love a Water Softening System 

Imagine guests checking in at the front desk. One is a weary traveler, here for a two-night stay to deliver his presentation to a local branch of his company. The other guest is the mother of a family of three, tired… Read More >

Restaurants

Energy Efficient Water Heaters: The Upgrade Every Eco-Friendly Restaurant Needs

Running a restaurant is hard work, with many moving parts to manage and balance for smooth operations. Even though it’s rewarding, it’s also an expensive undertaking. With rising costs, making changes to save when and where possible can help boost… Read More >

Food & Beverage Manufacturing

Food Manufacturing Equipment Maintenance Must-Haves

If you’re running a food manufacturing or food production business, you know equipment failure isn’t just an inconvenience—it’s a catastrophe. Downtime in the food industry quickly means spoiled products, missed deadlines, compliance violations, and serious safety risks to staff and… Read More >

GET QUOTE