The Boiler Room Blog

Advice on commercial water heater selection, maintenance and safety issues for businesses that rely on a steady supply of hot water.

5 Ways to Create a Positive Dining Experience for Your Customers

Customer satisfaction is crucial. Here are 5 ways to keep your customers satisfied with their dining experience.

Providing patrons with a stellar dining experience is what truly sets great restaurants apart. In the competitive food and hospitality industry, any opportunity to offer a distinctive and memorable meal will help you stand out and succeed. From fine dining to themed restaurants with a special niche, it’s ultimately the customer’s experience and satisfaction that matter most.

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going paperless stacks of paper

The Pros & Cons of a Paperless Business

Years ago, businesses were built on paper.

Paper, paper, paper. Whether you run a restaurant, own a hotel or manage an apartment, paper is probably a huge part of your life. It’s still a fundamental tool of business management today, but it’s increasingly becoming less and less necessary. If you’re thinking of switching to digital, the time is now.

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start a food truck

Is Food Truck Culture Right For Your Restaurant?

The number of food trucks is on the rise and that’s a good sign for the restaurant industry as a whole.

The popularity of food trucks is soaring and shows no signs of slowing down. Budding chefs and restaurateurs once saw food trucks as a novel way to enter into the culinary industry without a brick and mortar investment. Now, even established eateries are embracing food trucks for a variety of reasons. Before you starting truck shopping or coming up with punny names for your menu, consider the benefits and the challenges of operating a food truck connected to your restaurant. Here’s what every restaurateur needs to know about the trend.

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Wondering how to get the best prices from your vendors? Every restaurant owner knows that sometimes restaurants run on a shoestring budget--you’ve got to keep your eye on that bottom line. Here are five excellent ways to save on restaurant costs when you’re working with suppliers and vendors.

5 Ways to Save on Restaurant Costs: Getting the Best Prices with Vendors

Every restaurant owner knows keeping costs down is the biggest key to turning a profit.

In the restaurant industry, margins are tight. You need to know how to get the best prices with vendors so you stay in the black. Whether you’re running your first restaurant or your sixth, knowing how to get the best prices with vendors, negotiate, and keep costs down is a vital skill. Restaurants are tight ships and there’s not much wiggle room to spare. If you can save money, you’ll please your customers with competitive prices and attract top talent for your staff with fair pay. Here are five ways to save on restaurant costs and keep your business afloat.

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year-round outdoor dining

How to Add Year-Round Outdoor Dining to Your Restaurant

Everyone loves outdoor dining in the summer, but outdoor dining can boost your traffic all year long.

Eating outdoors (aka “dining al fresco”) is one of the simple pleasures of the restaurant patron experience. Food tastes better and drinks go down easier in the fresh air. For restaurant owners in the Midwest facing winter weather, it’s tough to weigh the cost-to-benefit ratio of setting up a space for a few months out of the year. Yet, with some smart strategies, it’s possible to create a comfortable patio, diners will enjoy with or without cooperation from Mother Nature.

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new restaurant tips

So You Opened A Successful Restaurant. Now What?

Congratulations on your successful restaurant launch! Now, how do you build on your reputation?

All your blood, sweat, toil and tears finally paid off. Not only did you open your restaurant successfully, but you’re ready to keep going—building on your triumph. A restaurant launch is an amazing accomplishment few people ever get to experience. Congratulations! Hidden inside most achievements are the first steps to the next challenge. How do you keep the ball rolling forward once the novelty wears off? Managing a restaurant requires a different mentality and skillset than starting a business. Here are a few tips to keep in mind…

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restaurant online ordering system

Perfecting Your Restaurant’s Online Ordering System

Today’s customer wants a fast, convenient way to order food to-go.

Restaurant owners don’t need to be IT experts to implement an online ordering system. (You’ve got enough on your plate!) But you’ll need software that works and a plan to keep up with increased demand. Here’s the scoop…

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dry air

Battling Winter’s Wrath: How to Manage Dry Air Indoors

Understanding how to manage dry air ensures you, your guests and tenants remain healthy and happy.

As beautiful as winter months in the Midwest are, there are a few seasonal pitfalls.  Of course, we all think of frightful frigid weather outdoors, but the warm and cozy indoors offer drawbacks as well – primarily dry air.

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sell my restaurant

Preparing to Sell Your Restaurant – What You Should Know

The decision to sell your restaurant isn’t likely to happen on a whim. It takes careful planning, as well as time to get your affairs in order.

Every restaurant owner thinks about selling at one time or another. But even if your restaurant is a red hot success and buyers are lined up at the door, figuring out how to sell a restaurant isn’t as simple as selling a home or a car. It often takes several months to make a sale, and it can pay to start preparing a full year in advance. Understanding how to sell a restaurant is about more than just having your paperwork in order and upgrading a few appliances. It takes marketing savvy, knowledge of your business and sometimes even professional help to get your restaurant in shape to sell and fetch a price that will make you happy.

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hotel restaurants Protea Hotel Knysna Quays

The Importance of In-House Restaurants To Hotel Profits

Take the time to go beyond customer expectations. Hotels CAN offer much more than great room service.

On the list of reasons to stay at your hotel, your restaurant is likely ranked pretty low. But it doesn’t have to be that way. Hotels are expected to have restaurants even if most guests think they only need them for breakfast and room service.  The rooms division of a hotel will always be the leader in profitability but other revenue streams can make the difference between scraping by and looking to expand. Taking the time to make your hotel’s restaurant stand out can mean not only keeping more guest dollars in house, but representing your local community.

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